Certificate in Facilities Services (QCF) Level 2


Certificate in Facilities Services (QCF) Level 2




Key features of the Edexcel Level 2 Certificate in Facilities Services (QCF

This qualification is:
•nationally recognised
•based on the property, caretaking and facilities services National Occupational Standards (NOS). The NOS, assessment principles and qualification structure are owned by Asset Skills.

What is the purpose of this qualification?

This qualification is designed for facilities management coordinators and contract managers in the facilities management environment. It involves supporting a range of operations including building maintenance, service delivery and site security. The key aspects of any facilities services role include monitoring facilities, developing relationships with colleagues and customers and ensuring healthy and safety is maintained at all times.

Who is this qualification for?

This qualification is for all learners aged 16 and above who are capable of reaching the required standards.
Edexcel’s policy is that the qualification should:
•be free from any barriers that restrict access and progression
•ensure equality of opportunity for all wishing to access the qualification.

What are the benefits of this qualification to the learner and employer?

This qualification allows learners to demonstrate competence against NOS which are based on the needs of the facilities services sector as defined by Asset Skills. They contribute to the development of skilled labour in the sector.

What are the potential job roles for those working towards this qualification?

•Facilities management coordinator
•Contract manager – facilities management

What progression opportunities are available to learners who achieve this qualification?

This qualification sits alongside other Edexcel qualifications in property and facilities management, such as the Edexcel BTEC Level 2 Certificate in Facilities Services Principles (QCF), Edexcel Level 3 Award, Certificate and Diploma in Facilities Management Practice (QCF) and the Edexcel BTEC Level 3 Certificate in Facilities Management (QCF).

Other Details :

Qualification type: Competence-based qualification

Qualification title: Pearson Edexcel Level 2 Certificate in Facilities Services (QCF)Level: Level 2

Accreditation status: Accredited

Guided Learning Hours (GLH): 149-183

Credits: 20

Qualification number (QN): 600/5859/6

 Availability: UK

Awarding Body:

Pearson (Edexcel)

Learners must successfully complete a minimum of 20 credits to achieve this qualification. The credits must be achieved from the 2 mandatory units (Group A) comprising of 7 credits, 1 unit from optional units (Group B) to a minimum value of 4 credits and any 3 further optional units (Group C) to a minimum value of 9 credits.

 Unit Details


Unit Number Unit Title



Group A – Mandatory units (Learners must achieve 7 credits by completing 2 mandatory units.)

 1  Reduce Risks to Health and Safety in the Workplace  3
 2  Promote and Maintain Service Delivery  4


Group B – Optional units (Learners must achieve a minimum of 4 credits by completing 1 unit from this group)

 3 Contribute to the Effectiveness and Efficiency of Premises and Facilities  4
 4  Develop Customer Relationships  6


Group C – Further optional units (Learners must achieve a minimum of 9 credits by completing 3 units from this group).

 5  Support the Work of a Team and Develop Yourself  3
 6  Control the Use of Resources in a Property, Caretaking and Facilities Services Environment  3
 7  Maintain Grounds of Premises and Facilities  3
 8  Maintain Site Security and Safety  3
 9  Control the Use of Premises and Facilities  4
 10  Work Safely at Heights  3
 11  Monitor and Maintain Electrical and Plumbing Services  4
 12  Carry Out Maintenance and Minor Repairs  3
 13  Operate Plant to Maintain the Quality of Pool Water  4
 14  Deal with Routine Waste  3
 15  Deal with Non-routine Waste  3
 16  Deep Clean Equipment in Premises and Facilities  6
 17  Support the Co-ordination of an Event  3
 18 Moving and Transporting Individuals within a Healthcare Environment  2
 19 Transport Physical Resources within the Work Area  2
 20 Clean and Maintain Internal Surfaces and Areas  4
 21 Introduction to Equality and Inclusion in Health, Social Care or Children’s and Young People’s Settings  2
 22 Provide Reception Services  3
 23 Handle Mail  3


Work Based Learning.









The overall grade for the qualification is a ‘pass’. The learner must achieve all the required units within the specified qualification structure.


To pass a unit the learner must:

  • achieve all the specified learning outcomes
  • satisfy all the assessment criteria by providing sufficient and valid evidence for each criterion show that the evidence is their own.

The qualifications are designed to be assessed:

  • in the workplace or
  • in conditions resembling the workplace, as specified in the assessment requirements/strategy for the sector, or 
  • as part of a training programme.



Start Date: Date of Signing

Study Centre:

Duration: 13 to 18 Months

course_timing: 13 to 18 Months

Fee Details


Concession Fees:£0

Oversease Fees:£0

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